Peace of mind
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Cancellation and modification conditions
Protecting everybody is a requirement at all times.
Our promise:
- You will get 100% flexible options as soon as you book so you can travel with total peace of mind.
- We will look after you on board, with increased health measures to keep you safe. We were therefore the first to apply antiviral films to our flip-down tray tables.
- We will support you during your stay, with our Pandemic Guarantee, which is automatically included as part of our insurance for no extra charge.
In Short
Facilipass : Prepare your health documents, Corsair takes care of everything
For a trip in all serenity choose Facilipass, Corsair offers to check all your health documents before your flight.
- 3 days before your departure, upon receipt of our email, submit your health documents on our digital platform.
- Corsair checks all your documents for you. Upon validation, you will receive a QR Code to present to Corsair agents at the airport.
- In addition to the assurance of having a complete file, this QR code will facilitate and accelerate each step of your journey at the airport
On board
Our priority is your safety on board
We were the first to apply antiviral films to our flip-down tray tables on our planes to keep you extra safe during your journey.
Let's all stay protected together
- Cleaning and disinfection of the cabin before each flight.
- Air is changed every 3 minutes.
- Mask wearing is compulsory for our staff and our customers.
At your destination
Always there by your side
We are offering you an exclusive pandemic guarantee that automatically comes with our insurance at no extra charge.
Your guarantees
- Reimbursement of cancellation and/or changing fees - For you or a member of your family in the event of illness or if borders close (after booking), there are extra restrictions or a quarantine declaration.
- Pandemic insurance for a safe return home: If there is a quarantine or lockdown: contribution to hotel costs and payment of medical fees.
